Legal

Privacy Policy

How ALPACA collects, uses, and protects customer information.

Information we collect

We collect the information you provide when placing an order, joining the newsletter, or contacting support, including name, email address, shipping address, and order details.

We may also collect basic device and browsing information to improve performance, security, and analytics across the storefront.

How we use it

Your information is used to process orders, coordinate delivery, provide support, and send brand communications when you have opted in.

ALPACA does not sell your personal information to third parties. Trusted service providers may process data only when needed to operate the store experience.

Your choices

You may request access, correction, or deletion of your stored personal information by contacting support.

Marketing emails include an unsubscribe option in every message.